Voicemail Drops require mp3 or wav audio files. This article shows how to properly convert your audio voicemail file to properly utilize Voicemail Drops. 

What you will need

• Audacity

Step 1: Download Audacity

• Visit the Audacity website
• Start your Download – it’s free!

Step 2: How to properly convert audio files

• Drag and drop your audio file into Audacity

• On the bottom left, lower the project rate down to 8000
• Tracks →  Resample… →  8000 →  OK
• File →  Export Audio →   Name the File in the Save As → Format: Other uncompressed files → Options →  Header: WAV →  Encoding: U-Law → OK →  Save →  OK